Contact usUpdated 9 months ago

When are you open?

• Website - 24/7
• Office - 9am-4pm Monday through Friday Eastern Time

What is your phone number?

Our toll free number is 866-WAX-LIPS or 866-929-5477. Our local number is 440-355-4345.

What if I have an issue after Office Hours?

You can send us an email or leave a voicemail. These are both checked before we process orders in the morning and frequently throughout the day. If an order needs to be pulled from processing this helps us to do that before the order is printed and sent to the warehouse. 

What is your email address? 

You can use our contact form here or you can email us at [email protected]

Do you have a fax number?

Our fax number is 775-929-1995

Can I mail you a letter?

Sure! Any mail can be sent to us at the address below. Please note our warehouse is not open to the public.

Old Time Candy Company

350 Commerce Drive East

LaGrange Ohio 44050