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Shipping TimeUpdated a month ago

UPS and Old Time Candy

are CLOSED for the Labor Day Holiday

on September 4, 2023

There will be no shipping on this day. 

Heat sensitive orders may be delayed. 

When will my order ship?

Orders placed by midnight usually (but not always) ship the next business day (Monday through Friday). UPS does not deliver on Saturday or Sunday. You will automatically receive an email from UPS with tracking numbers when your order ships. Hot Weather: We only ship orders that could melt in the hot weather to arrive by Friday of the same week. Your order may be held until the following Monday. Otherwise, your candy could melt in a hot UPS truck over the weekend. You will receive an email letting you know of the delay.

*Please note, large orders may take longer.

How long does shipping take?

Below (scroll down) is a UPS map with shipping times from our location in Cleveland, Ohio. The number of days shown is in business days (Monday - Friday). Use the chart to determine when your candy will arrive. Keep in mind that your candy usually ships next business day. Shipments during hot weather may be delayed to prevent melting. *Please note, large orders may take longer.

The Old Time Candy Company cannot be responsible for delays and late arrivals.


If I order UPS Next Day Air today my candy will arrive tomorrow, right?

This is not correct. Orders placed by midnight usually ship next business day which means your candy will arrive on the following day. Example: An order placed on Monday with UPS Next Day Air ships on Tuesday and arrives on Wednesday.

Does the Old Time Candy Company guarantee that my candy will arrive on time?

The Old Time Candy Company will make every effort to ship your candy on the next business day but, once your candy leaves our warehouse, delivery is dependent upon UPS and the UPS driver. We have no control. Therefore the Old Time Candy Company cannot be responsible for delays or late deliveries. We will not accept returns nor offer refunds under these circumstances. If you have any doubts please call us during East Coast business hours at 1-866-929-5477. Leave a message if the line goes to voice mail.

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