<h3 id="do-you-offer-donations"><strong>Do you offer Donations?&#xA0;</strong></h3><p>We donate within our local community of LaGrange Ohio. Through the miracle of the internet we receive 5 to 10 such requests per week and it is impossible for a small company like ours to support them all. We are a small family owned business and not a manufacturer. We contribute to organizations in our community and offer free shipping to military addresses outside the US. It&apos;s the best we can do.&#xA0;</p><p><br></p><h3 id="im-in-lagrange-how-to-i-send-a-donation-request"><strong>I&apos;m in LaGrange, how to I send a donation request?</strong></h3><p>Hey neighbor! You can email us at <a href="mailto:support@oldtimecandy.com">support@oldtimecandy.com</a> and we&apos;ll email you soon!</p>

Donations

<h3 id="do-you-have-an-affiliate-program"><strong>Do you have an Affiliate Program?</strong></h3><p>We have teamed up with ShareASale.com who administers our program. We encourage you to sign up today! Click on the program icon below to join our program.&#xA0;</p><div style="box-sizing: inherit; color: rgb(72, 78, 87); font-family: Merriweather; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.6px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0;<a href="https://www.shareasale.com/shareasale.cfm?merchantID=5008" rel="noopener noreferrer" target="_blank"><img data-fr-image-pasted="true" title="Share-a-Sale" alt="Share-a-Sale" src="https://cdn.shopify.com/s/files/1/0004/8132/9204/files/shareasale-logo1.jpg" width="250" style="box-sizing: inherit; max-width: 100%; height: auto; border: var(--media-border-width) solid rgba(var(--color-foreground),var(--media-border-opacity)); border-radius: var(--media-radius); box-shadow: var(--media-shadow-horizontal-offset) var(--media-shadow-vertical-offset) var(--media-shadow-blur-radius) rgba(var(--color-shadow),var(--media-shadow-opacity));" class="fr-dib"></a></div>

Affiliate Program

Information about Blog Reviews and Giveaways.

<h3 id="do-you-work-with-bloggers-or-creators--"><strong>Do you work with Bloggers or Creators? &#xA0; &#xA0;</strong></h3><p>We do! We offer product for a review and if you offer giveaways to your followers, we can ship a product directly to a giveaway winner.&#xA0;</p><p><br></p><h3 id="what-are-your-requirements"><strong>What are your requirements?</strong></h3><p>We wish a creator to have at least 10,000 followers of social media following. Before approval we will also scan your content to verify we will be happy to have our brand included with other blogs and reviews you have created. The blog must be based in the US, we only ship our orders within the US.&#xA0;</p><p><br></p><h3 id="how-does-the-process-work"><strong>How does the process work?</strong></h3><p>To get the process started please email us a link to your media kit or to your social media pages and your blog. You can email this to <a data-fr-linked="true" href="mailto:support@oldtimecandy.com">support@oldtimecandy.com</a>. Once you are approved we&apos;ll discuss your product options and ship it directly to you.&#xA0;</p><p><br></p><h3 id><br></h3><p>&#xA0;</p>

Blog/Vlog Reviews

<h3 id="isPasted"><strong>1. Privacy Policy</strong></h3><p>The Old Time Candy Company respects the privacy of our customers. Your personal information including name, address, phone number, email address and credit card information will never be shared with anyone for any reason.</p><p><br></p><h3 id="2-100-money-back-guarantee"><strong>2. 100% Money-Back Guarantee</strong></h3><p>We are confident that you will love Candy you ate as a kid&#xAE; If you are not satisfied with your purchase, we offer a full 100% money back guarantee. A brief explanation is appreciated (but not necessary) and will help us improve our products and service.</p><p><strong>Exceptions:</strong></p><p>We cannot be responsible for candy ordered in error. We cannot be responsible for late, missing, or damaged UPS shipments unless we make a mistake. We will cooperate in every way to help you track your package and obtain a refund.</p><p>For a full refund, including your initial shipping charges, simply return your candy within 14 days of receipt to the Old Time Candy Company; 350 Commerce Drive East; LaGrange, OH 44050.</p><p>Make sure to include the buyers complete name and address to insure the proper credit. Your credit card will be refunded within 5 business days after receipt of the candy and an email confirmation will be sent to you. If you paid by check or money order, we will send you a check within 5 business days.</p><p><br></p><h3 id="3-use-of-the-website"><strong>3. Use Of The Website</strong></h3><p>The Old Time Candy Company has taken every reasonable effort to ensure the accuracy of content provided on this website. The Old Time Candy Company makes no warranty, express, implied, or otherwise with respect to accuracy or safety of any items or information contained within this website, including, but not limited to price, representation, specification, or potential hazard of any item.</p><p>Occasionally there may be information on oldtimecandy.com that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you.</p><p>Manufacturers often make changes to products and/or packaging without notice. Our product photography represents typical product offerings. The products you receive may be slightly different in size and/or colors. We make every effort to keep our photographs current.&#xA0;</p><p>The Old Time Candy Company reserves the right to refuse or cancel any orders containing any error, inaccuracy or omission, whether or not the order has been submitted, confirmed and/or your credit card has been charged. If your credit card has been charged for the purchase and your order is canceled, the Old Time Candy Company shall promptly issue a credit to your credit card.</p><p>We reserve the right to refuse or limit quantities on any order for any reason at any time. If your credit card has been charged for the purchase and your order is canceled, the Old Time Candy Company shall promptly issue a credit to your credit card.</p><p>If you use this website, you are responsible for maintaining the confidentiality of the information you submit through &quot;My Account&quot; and the corresponding password and for restricting access to your computer. You agree that you will use only your password and you will take reasonable precautions to protect its secrecy.&#xA0;</p><p>ALL PRICES AND AVAILABILITY ARE SUBJECT TO CHANGE WITHOUT NOTICE. Our policies may at any time change as conditions warrant.</p><p><br></p><h3 id="4-payment-options"><strong>4. Payment Options</strong></h3><p>We accept payment in advance by PayPal or major credit card - Visa, MasterCard, American Express and Discover. We accept money orders and checks from US banks. Orders paid with checks will be held until the check clears our bank which is roughly 2 weeks. First-time orders must be shipped to the billing address using ground shipping.</p><p><br></p><h3 id="5-return-policy"><strong>5. Return Policy</strong></h3><p><em>Non-Personalized Candy Products (2 Choices):</em></p><p>You must contact the Old Time Candy Company for instructions before returning any item.&#xA0;</p><ul><li>Return the candy unopened within 2 weeks of purchase for a refund. There are no exceptions to the 2 week policy. There is a 10% restocking charge.&#xA0;</li></ul><p>After receiving instructions, send the candy at your expense to the Old Time Candy Company, 350 Commerce Drive East, LaGrange, OH 44050. Include a copy of your packaging slip with reference number to insure proper credit. Return boxes must be properly packed and include frozen ice packs (if included original shipping box) to prevent melting. If ice pack protection was not purchased, we cannot accept or refund melted candy. We cannot accept opened, damaged or melted candy.</p><p>Once the returned product is received, we will issue a refund minus original shipping charges (our actual charges if the order was over $100) and 10% restocking charge.</p><p><em>Personalized And Custom Candy Products:</em></p><p>Candy assortments with personalized box tops cannot be returned. Custom party favors cannot be returned.</p><p><br></p><h3 id="6-late-lost-or-damaged-delivery"><strong>6. Late, Lost Or Damaged Delivery</strong></h3><p>We cannot be responsible for late, lost or damaged deliveries by UPS. We will cooperate with you in every way to track your package and file a claim if necessary. If we make a mistake with the address, we reserve the right to issue a refund or reship.</p><p>If an incorrect address was provided by the person placing the order, a duplicate order must be placed with additional charges. We will issue a refund if the candy is recovered in resalable condition. You must report the problem to us within 2 weeks after receipt of the order.</p><p>Damaged product or items you are not happy with should never be discarded before a resolution is reached. A photo of the damaged products may be required for claims.&#xA0;</p><p>We cannot guarantee shipments when an international shipping forwarder is used.&#xA0;</p><p><br></p><h3 id="7-order-errors"><strong>7. Order Errors</strong></h3><p>If we make a mistake in your shipment, we reserve the right to issue a refund, issue a store credit or to replace your candy. You must report the problem to us within 2 weeks after receipt of the order.</p><p><br></p><h3 id="8-melted-candy"><strong>8. Melted Candy</strong></h3><p>If you purchased the $2.00 ice pack protection, we can either issue a refund, store credit, or if the temperatures look better in the near future we can try another shipment. Damaged product or items you are not happy with should never be discarded before a resolution is reached. A photo of the damaged products may be required for claims. Unfortunately, if the ice packs are not purchased, melted candy is not eligible for compensation. Melting must be reported to us within 2 weeks of receipt.</p><p><br></p><h3 id="9-applicable-law"><strong>9. Applicable Law</strong></h3><p>If you access this website from anywhere in the United States or Canada, you agree that the laws of the state of Ohio will govern these terms and conditions. Additionally, you agree to submit to the jurisdiction of the Court of Common Pleas, Lorain County, Ohio with respect to any disputes or claims.</p><p><br></p><h3 id="10-limitation-on-liability"><strong>10. Limitation On Liability</strong></h3><p>We cannot be responsible for damage arising from the operation, content or use of our website. Additionally, we are not responsible for any direct, indirect, incidental, special, or consequential damages that result from the use or the inability to use our website, including but not limited to, your reliance on information obtained at the website, or that result from mistakes, omissions, interruptions, errors, defects, viruses, delays in operation or transmission, or any failure of performance.</p><p><br></p>

Terms & Conditions

<h3 id="is-all-of-your-candy-in-stock"><strong>Is all of your candy in-stock?</strong></h3><p>If a candy is out-of-stock you will see an indication on the product page and be given an opportunity to receive and email when it is back in-stock. Occasionally our inventory system will be out of sync with our website. When this happens you will receive an email notification and offered a chance to change or cancel your order.</p><p><br></p><h3 id="isPasted"><strong>I lost my password. How can I find out what it is?</strong></h3><p>You can recover your password by clicking on the LOGIN link at the top right side of any page.</p><p><br></p><h3 id="isPasted"><strong>Do you require a minimum order amount?</strong></h3><p>Yes. The minimum order amount is only $19.99.</p><p><br></p><h3 id="isPasted"><strong>Will the candy make me feel young again?</strong></h3><p>The short answer is YES but don&apos;t take our word for it. See what our customers are saying about Candy you ate as a kid&#xAE;. <a href="https://www.oldtimecandy.com/pages/testimonials" rel="noopener noreferrer" target="_blank">read more</a></p><p><br></p><h3 id="do-you-offer-samples"><strong>Do you offer samples?</strong></h3><p>No, our company doesn&apos;t offer samples. We recommend reaching out to the manufacturer of the product you are looking to sample.&#xA0;</p><p><br></p>

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